Where structure meets presence. The EP Watches Héritage is a statement of balance between architecture, refinement and modern watchmaking. Inspired by the iconic integrated bracelet design language, it brings a clean, powerful ...
Estimate delivery times: 12-26 days (International), 3-6 days (United States).
Return within 45 days of purchase. Duties & taxes are non-refundable.
Shipping Policy – EP – Eduardo Pimenta Watches
At EP – Eduardo Pimenta Watches, every timepiece is made with care, precision, and purpose.
As each watch is hand-assembled and inspected individually, our shipping policy reflects both the craftsmanship and transparency behind every order.
1. Processing Time
Each EP watch is assembled and tested to order.
Our standard processing time is between 3 to 15 business days, depending on component availability and customization requests.
We will notify you as soon as your watch is ready to ship and provide a tracking number immediately after dispatch.
2. Shipping Regions
We proudly ship worldwide, directly from our Swiss atelier in Vuisternens-devant-Romont.
Our watches are carefully packed, insured, and sent with international carriers.
We currently ship to:
-
Switzerland 🇨🇭
-
European Union 🇪🇺
-
Worldwide 🌍 (including the United States, Canada, United Kingdom, Asia, and Oceania)
If your location is not listed or delivery services are limited in your country, please contact us before ordering — we’ll do our best to find a safe delivery option.
3. Shipping Costs
-
Free worldwide shipping on all orders above 300 CHF.
-
For orders below 300 CHF, shipping fees are calculated automatically at checkout, based on destination and carrier.
All shipments include tracking and insurance for complete peace of mind.
4. Carriers and Delivery Methods
Depending on the destination, we work with trusted international carriers such as:
-
Swiss Post
-
DHL Express
-
UPS
-
FedEx
We always select the most reliable and secure service available for each country.
Tracking details will be provided by email once your parcel has been dispatched.
5. Customs, Taxes, and Import Fees
International orders may be subject to customs duties, import taxes, or additional local fees, depending on your country’s regulations.
These charges are not included in our prices and are the responsibility of the customer.
Once the package reaches customs, EP Watches cannot control or predict additional costs or delays.
If your parcel is held for clearance, we recommend contacting your local customs office directly for assistance.
6. Estimated Delivery Times
Because each piece is handcrafted and shipped internationally, delivery times vary depending on destination and customs processing:
| Region | Estimated Delivery Time |
|---|---|
| 🇨🇭 Switzerland | 3–15 business days |
| 🇪🇺 Europe | 10–25 business days |
| 🌍 Rest of the World | 20–45 business days |
These times are estimates and may vary due to factors outside our control (customs, holidays, or carrier delays).
We appreciate your patience — each watch is worth the wait.
7. Lost or Damaged Packages
All parcels are shipped with insurance.
If your package is lost or arrives damaged, please contact us within 7 days of delivery at:
📧 eduardopimentawatches@gmail.com
We will coordinate with the carrier to resolve the issue and, if necessary, send a replacement or process a refund.
8. Address Accuracy
Please ensure that your shipping address is correct before confirming your order.
We are not responsible for delays or lost parcels due to incorrect or incomplete address information.
9. Questions
For any shipping-related inquiries or special delivery requests, please contact us directly:
📍 EP – Eduardo Pimenta Watches
Route de Sommentier 2, 1687 Vuisternens-devant-Romont, Switzerland
📧 eduardopimentawatches@gmail.com
Human Note
We’re not a mass-production brand.
Every EP watch is built, tested, and packed by hand — and that takes time.
Your patience allows us to keep our promise: quality over speed, meaning over quantity.
Where structure meets presence.
The EP Watches Héritage is a statement of balance between architecture, refinement and modern watchmaking. Inspired by the iconic integrated bracelet design language, it brings a clean, powerful silhouette that feels both contemporary and timeless.
Designed for those who appreciate precision in every detail, the héritage is not built to follow trends — it is built to endure them.
A Watch Defined by Structure
The case and bracelet form a seamless, unified design — creating a strong visual identity on the wrist.
Every line has purpose.
Every surface reflects intention.
The horizontally textured dial adds depth and character, catching light in a subtle and elegant way. Whether in black, blue or warm brown tones, each variation expresses a different personality while maintaining the same refined DNA.
Understated Presence
The Héritage does not demand attention.
It earns it.
With its minimalist layout, clean indices and balanced proportions, it offers a quiet confidence — the kind that does not need to be explained.
This is a watch for those who understand that true elegance is not loud.
Crafted by Hand, Built with Purpose
Like every EP Watches creation, the Héritage is:
✔ Assembled by hand in Switzerland
✔ Carefully calibrated and tested
✔ Built using reliable, high-quality components
Each piece is handled individually in our atelier, ensuring precision, consistency and attention to detail.
Because a watch should not only look right — it should feel right.
Versatility for Every Moment
From formal settings to everyday wear, the héritage adapts naturally.
Its integrated steel bracelet offers both comfort and presence, while the clean dial ensures readability and elegance in any situation.
It is a watch designed to stay with you — not just for occasions, but for life.
More Than a Watch
The Héritage represents more than design.
It represents a mindset.
A way of moving through time with clarity, intention and purpose.
Delivered with Meaning
Each Héritage is delivered with:
- Premium EP Watches packaging
- Certificate of garantie
- 3-year international warranty
Final Thought
Some watches follow time.
Others define how you experience it.
EP Watches – Héritage
Time, shaped with intention.
Shipping Policy – EP – Eduardo Pimenta Watches
At EP – Eduardo Pimenta Watches, every timepiece is made with care, precision, and purpose.
As each watch is hand-assembled and inspected individually, our shipping policy reflects both the craftsmanship and transparency behind every order.
1. Processing Time
Each EP watch is assembled and tested to order.
Our standard processing time is between 3 to 15 business days, depending on component availability and customization requests.
We will notify you as soon as your watch is ready to ship and provide a tracking number immediately after dispatch.
2. Shipping Regions
We proudly ship worldwide, directly from our Swiss atelier in Vuisternens-devant-Romont.
Our watches are carefully packed, insured, and sent with international carriers.
We currently ship to:
-
Switzerland 🇨🇭
-
European Union 🇪🇺
-
Worldwide 🌍 (including the United States, Canada, United Kingdom, Asia, and Oceania)
If your location is not listed or delivery services are limited in your country, please contact us before ordering — we’ll do our best to find a safe delivery option.
3. Shipping Costs
-
Free worldwide shipping on all orders above 300 CHF.
-
For orders below 300 CHF, shipping fees are calculated automatically at checkout, based on destination and carrier.
All shipments include tracking and insurance for complete peace of mind.
4. Carriers and Delivery Methods
Depending on the destination, we work with trusted international carriers such as:
-
Swiss Post
-
DHL Express
-
UPS
-
FedEx
We always select the most reliable and secure service available for each country.
Tracking details will be provided by email once your parcel has been dispatched.
5. Customs, Taxes, and Import Fees
International orders may be subject to customs duties, import taxes, or additional local fees, depending on your country’s regulations.
These charges are not included in our prices and are the responsibility of the customer.
Once the package reaches customs, EP Watches cannot control or predict additional costs or delays.
If your parcel is held for clearance, we recommend contacting your local customs office directly for assistance.
6. Estimated Delivery Times
Because each piece is handcrafted and shipped internationally, delivery times vary depending on destination and customs processing:
| Region | Estimated Delivery Time |
|---|---|
| 🇨🇭 Switzerland | 3–15 business days |
| 🇪🇺 Europe | 10–25 business days |
| 🌍 Rest of the World | 20–45 business days |
These times are estimates and may vary due to factors outside our control (customs, holidays, or carrier delays).
We appreciate your patience — each watch is worth the wait.
7. Lost or Damaged Packages
All parcels are shipped with insurance.
If your package is lost or arrives damaged, please contact us within 7 days of delivery at:
📧 eduardopimentawatches@gmail.com
We will coordinate with the carrier to resolve the issue and, if necessary, send a replacement or process a refund.
8. Address Accuracy
Please ensure that your shipping address is correct before confirming your order.
We are not responsible for delays or lost parcels due to incorrect or incomplete address information.
9. Questions
For any shipping-related inquiries or special delivery requests, please contact us directly:
📍 EP – Eduardo Pimenta Watches
Route de Sommentier 2, 1687 Vuisternens-devant-Romont, Switzerland
📧 eduardopimentawatches@gmail.com
Human Note
We’re not a mass-production brand.
Every EP watch is built, tested, and packed by hand — and that takes time.
Your patience allows us to keep our promise: quality over speed, meaning over quantity.